Terms and Conditions

1. ⁠Introduction

Welcome to ConvoZone, a platform owned and operated by CONVO ZONE LIMITED. These Terms constitute a binding agreement between you (“The User”) and CONVO ZONE LIMITED. By downloading, signing up for, or using ConvoZone, you agree to comply with these Terms. If you do not agree, you must not access the platform or related services. Updates to these Terms may be provided via email or in-app messages to reflect legal, operational, or technological changes. Continued use of ConvoZone constitutes acceptance of the updated Terms.

2. ⁠Description of Service

ConvoZone is an educational platform that uses third-party APIs to create podcast-style discussions on various topics. The platform offers free and premium features via subscription. It is available on iOS, Android, and as a web application, with future integrations planned to expand its functionality.

3. User Accounts

• Eligibility: Users must meet the minimum age requirement specified by their jurisdiction (e.g., 13 years under COPPA) or obtain parental consent if underage.
• ⁠Registration Requirements: Users must provide accurate personal details during sign-up, including first and last names, email address, date of birth, phone number, and payment details.
• Account Security: Users are responsible for safeguarding their account credentials and notifying support immediately in case of unauthorised access.
• Account Termination: The platform reserves the right to terminate accounts for policy violations, fraudulent activity, or misuse.

4. Intellectual Property

• Ownership: All content on ConvoZone, including AI-generated material, is the intellectual property of CONVO ZONE LIMITED.
• User Content License: Users grant a full, royalty-free license to use their feedback or contributions for improving and promoting the platform.

5. ⁠Prohibited Conduct

Users must not:

• Misuse the platform for illegal activities.
• Reverse-engineer the platform or its components.
• Spread malware or offensive content.

Violations may result in account suspension or legal action.

6. ⁠Liability for Misuse

CONVO ZONE LIMITED disclaims liability for damages arising from misuse or errors, including unauthorised access or harmful user activities. Violators may face account termination and legal consequences.

7. Liability for API-Generated Content

Content created using third-party APIs may contain inaccuracies or potentially offensive material. CONVO ZONE LIMITED is not responsible for such issues but strives to mitigate them through quality controls.

8. Third-Party Services

ConvoZone may feature external services, advertisements, or links. The User accesses these at their own risk. CONVO ZONE LIMITED is not liable for third-party content or practices.

9. Payment and Billing

• ⁠Subscriptions: Access to premium features requires a paid subscription.
• ⁠Refund Policy: Refunds are available under applicable local laws (e.g., EU 14-day cooling-off period).

10. ⁠Dispute Resolution

Disputes will be governed by English law or the user’s local jurisdiction. Arbitration is the preferred resolution method unless prohibited by law.

11. Disclaimers and Limitations of Liability

The platform and its services are provided on an "as is" basis. CONVO ZONE LIMITED is not liable for service interruptions, data loss, or damages except as required by law.

12. Changes to the Terms

CONVO ZONE LIMITED reserves the right to update these Terms. Updates will be communicated via email or in-app notifications. Continued use of the platform constitutes acceptance of updated Terms.

13. ⁠Contact Information

For any queries or concerns, contact:

• ⁠Email: contact@convozone.ai
• ⁠Address: Dixcart House, Addlestone Road, Bourne Business Park, London, KT15 2LE